Broad Street Car Wash

Sherloskie Calixte 7 months ago

Bad experience everrrrrrrrrrr. This is my second visit to the car wash, and I still leave disappointed. I wasted $21 and it hurts, even if you show them the dirty spot, they won't clean it. I don't recommend people waste their money

Luis Meza 11 months ago

I find myself perplexed by the conduct of the staff at the car wash; they repeatedly neglect to clean my vehicles adequately, even though I pay the full amount for a comprehensive cleaning, resulting in my car consistently being returned in a soiled condition. The supervisor of the team, for reasons unknown, appears to maintain a negative demeanor towards me, possibly due to my Hispanic background and I am unsure if it is because they believe they are superior to me, but they speak to me as if I am of no concern. However, the ironic aspect is that we all share the same Hispanic heritage. I cannot comprehend why they fail to clean my cars properly. 🚨Update: reply to owner🚨 Hey, you are quite rude. Do you believe that G Wagon indicates that I am impoverished? That is quite an absurd notion. Perhaps you should be nicer to your customers, and refrain from speaking so harshly. You have requested not to be disrespected, yet you show disrespect to all your customers. All the negative reviews that you have you decide to insult us and shame us for the vehicles we drive thats insane. Remember, the customer is always right, not your employees! You ought to be more grateful that we contrib

Bri Wade 2 years ago

Been here a couple times for my boss. The experience is usually as expected. I did not expect today's experience. Paid for outside and inside cleaning. The car was not "dirty" for the most part but the wheels needed some attention. After the wash, I notice that the wheels still had black residue on them. I went back to see what happened. Long story short I was supposed to pay for a higher package for them to ensure the tires to be cleaned. (All it required was a wipe with a towel). I understand services rendered, but we are human and we all have standards. No one even came to see what I was talking about. I share this because a $20 car wash is in vain when you have to finish the job. This was not quality customer service experience or an establishment I would return to again. Does anyone know of a comparable car wash in the south trenton area? I'm shaking my head and I am also finished with this matter. However the misunderstanding is understood. As I stated before I went in the office with questions 3 times and the reply posted here has not once issued any apology for the "misunderstood" inconvenience of paying for clean and leaving with these pics. I stand by my original post

BlackHawkTNT TV Edited 3 years ago

Every time I come to this car wash the workers are ALWAYS revving my engine up as high as they can. There’s times when I have to enable valet mode so that they don’t damage anything. Today was the final day that I allowed this to happen. Every time they do this to my car they start laughing as if it’s an inside joke. I went to the owner (he will respond below and you’ll see how terrible he is), and he said that they rev the engine to make sure that it’s still in neutral while going thru the wash. I understand that but you don’t need to reach 3-5k rpm to achieve that goal. My concern was at the end of the wash why are you revving my engine at all? All you need to do is put it in drive and coast. In the video you’ll hear him rev it up and begin to laugh with the rest of them. After speaking with the owner he said, “if you don’t like people driving your car you can go somewhere else.” As a business owner I would never speak to any customer in this fashion. I can tell that he’s from the “good old boys” club and doesn’t like when certain people complain. They didn’t rev up the engines before or after mine. To get my super charger to engage in neutral you need to rev it beyond 5k rpm. I

Susan Williams Edited 8 years ago

Love it here! Priced right in and out quick. The staff is always friendly. The bathroom is clean. I bought a package so I pay a monthly price and I can come as often as I want. Best value by far. It’s a season pass to a clean car!